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Service Commitment



As a world-renowned forklift brand, Heli Forklift has an annual sales volume of 120,000 units. Heli not only attaches importance to product R&D and quality management, but also pays more attention to customer service. It has established a complete sales and service system in more than 80 countries around the world. In China, it has 24 provincial-level outlets, more than 600 branches, and more than 8,000 service personnel serving every Heli Forklift user in China. Heli service personnel have undergone systematic and comprehensive training, and each service personnel has a service vehicle and tools to provide customers with high-quality services.

Shanghai Heli Forklift Co., Ltd. is responsible for sales and after-sales service in Shanghai, Suzhou and Nantong areas. The service team has more than 450 people, more than one million parts in stock, more than 280 service vehicles, and 18 sales and service networks covering Shanghai and surrounding areas.

More than 20,000 existing forklift parts and materials, more than 25 million existing parts storage, 18 independent warehouses, located in Shanghai Hongkou, Pudong, Fengxian, Hongqiao, Nanhui, Suzhou, Huqiao parts center, Taicang, Wujiang, Zhangjiagang, Changshu, Nantong, Qidong, Rudong, Rugao, Haian, among which the company's largest Huqiao parts center has an area of about 2000m², and the maximum limit storage of parts varieties is more than 28,000.

HELI
Service vehicles
Service vehicle style
Warranty within the three-guarantee period
Training
Outside the Three Guarantees
Three packages outside 2
Three packages outside 3
Warehousing
Warehouse
On-site service
Certificate of Merit
On-site service
Training and technical support
Qualifications and Honors
HELI

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